quantitative research

Why Quantitative Research Is Key to Mastering Your Marketing

While the term might seem a little overwhelming at first, there’s no need for it to be. Believe it or not, it’s not rocket science, it’s actually pretty basic. Quantitative research is essentially the process of collecting and analysing numerical data — it’s basically numbers. Once you learn to understand them and the role they play in your marketing, you’ll be well on your way to seeing results! 

Marketing Research

In order to get a return on your investment, you need to be able to work with a bit of trial and error around how you market your business. Luckily for us, the way the digital world has evolved means we can track almost anything. Whether it’s your social media engagement, likes or how effective it has been in getting visitors to go to your online shop, or it could even be measuring how on the mark your keywords are in your Google Ads. Being able to review your numbers and how things are performing is the only way to know what is and isn’t working so you can get it just right.

Performance planning

Too often, businesses put so much time and energy into their marketing, from posting regularly on their Instagram account to spending hundreds of dollars on their ad campaigns. When they look back on it after a month and see that it hasn’t got them any new leads or increased their following, they can very easily be left feeling pretty disheartened. On top of that, they’ll be questioning why it didn’t achieve the reaction they were hoping for.

Analysing Insights

 This is why it is so important to use quantitative research, to go through our marketing efforts with a fine-toothed comb. This type of research can be experimental — running two slightly different ads alongside each other and seeing which performs best, done through surveys — how many of your customers use a particular product of another, observational — what time of day you make the most sales, and using secondary research — how have trends around your industry changed over the past 10 years.

By looking at the numbers and figures, we’re able to determine how best to market our brand and take a deep dive into the way our customers behave, as well as how they want us to behave. 

Are you ready for us to lend you a hand? Contact us here.

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ROI

Marketing: How to Boost Your Return on Investment

Marketing Strategy

There is nothing more frustrating than putting a whole heap of time and energy into your marketing to find that you’re not seeing any results. After all, the whole point of marketing is to sell what you’re offering and see a return on your investment. From establishing your brand, creating content, sharing it with your target audience and then analysing how it has performed in order to see what is and isn’t working, it takes a lot more work than you might expect. However! We don’t say this to scare you, it’s actually the opposite. We want to help you understand that learning about how to market your business and reaching out to a marketing agency are one of the best ways you can ensure that your marketing pays off.

Copywriting

From blogs and articles to advertising copy, website copy, media releases and everything in between, knowing how to write specifically for marketing is something a lot of people don’t know how to do. Words have so much power in terms of hooking your audience, keeping them interested and then convincing them what you have to offer is worth buying. We work with you to determine what type of copywriting is best for your marketing strategy, where it can be utilised most effectively, and teach you exactly how to do just that. And if you don’t know how to write copy for your business marketing, we are more than happy to do it for you.

Content Marketing


First things first, you’re going to want to decide what platforms you’re going to use to market your business. Whether it’s Facebook, Twitter, Instagram or LinkedIn, there has to be a reason behind why you’ve chosen to market this way. This decision is mainly going to be based on who your target audience is. Once you’ve got that sorted, the next step is to consider what type of content you’re going to post, as well as how frequently you need to do it in order for the messages to be effective. Despite the ever-changing online landscape, we’ve had plenty of experience with content marketing and can teach you how to adapt to it.

Advertising

Paid advertising is an optional but potentially hugely beneficial part of marketing your business. Whether it’s Google Ads (search ads and display ads), newspaper ads or social media ads, putting some money into them can have a lot of sway in terms of your return on investment. You can easily monitor how your ads are performing, and it’s also incredibly specific, so you can narrow your target audience down to reach relevant consumers who are interested in your brand, fit the demographic of your buyer persona, and show them in the exact geographic location you’re wanting to target. Plus, paid digital advertising also allows you to retarget consumers that have clicked through your ad, engaged with your business, and visited your page or website — to encourage them to complete the sales process. 

Search Engine Optimisation (SEO)

SEO is essentially a way to increase your brand visibility in the digital sphere by including keywords, which are commonly searched words relating to your industry, in all of your writing. This can include anything from website copy to ad campaigns, and is an incredibly common technique for gaining traction in your business marketing. Not sure how to incorporate SEO into your marketing strategy? Let us show you how or leave it with us.

Analytics, Business Insights and Reporting

There’s no way to know how your marketing is working if you aren’t able to reflect back on it. Luckily, these days, online technology has become so advanced that we can analyse pretty much any form of marketing you’ve put into place — from social media to websites and Google. With pretty much all of our clients, depending on the work we’re doing with them, we meet monthly to review how their marketing has been performing so that we can see what is and isn’t working, and take that information to improve your results. While there’s inevitably a bit of trial and error involved, we can help you get the most out of your marketing.

 

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Design

The Big Idea: Designing Your Dream Brand

They say a picture speaks a thousand words, and when it comes to marketing design, it’s really no different. How you communicate your brand through visuals is everything, which is why it’s so important to have someone with the right design skills to walk alongside you when building your brand image. We start with the basics and work all the way up to an all-encompassing brand package that tells your business’s story and sets you apart from the rest. Want to know how? We’re about to give you a bit of an idea.

Brand Development

In a nutshell, brand development is the process of distinguishing everything from your products or services to your imagery and tone of voice. It’s about figuring out the ways in which you want to come across to your audience, and whether or not this aligns with your business ethos and what you want to achieve. A lot of this also has to do with how you position yourself in the market and how you stack up against your competitors. We work with you to help you through this development stage so that you can walk away with a solid understanding of who you are and what your mission is as a brand. 

Website Development

Marketing your business well has a lot to do with how accessible you make your brand to people. One of the best ways to do this is by having a website people can be directed to when they search for your business or keywords relating to what is that you are offering. There is a huge emphasis placed on online presence in digital marketing, and having a website is definitely one of the first things we recommend you do, which of course, we can help with!

Packaging Design

Thought of, designed and created an incredible product but don’t know how to make it marketable? That’s what we’re here for. Having clean, modern and sophisticated product packaging can take a really impressive product from the safety of your home and onto shelves worldwide. Unless you’re design-inclined and have the skills and tools to do it yourself, working with a marketing agency to make your vision for the brand a reality is the best place to start. We can’t stress enough how key it is to get your product or service design right — we can make it happen.

Logo Design

Much like packaging design, your logo absolutely has to hit the nail on the head when it comes to telling your story and selling your brand. When people look at your logo, they’re not just seeing the lines, the colours and the curvature of the letter or icons — they want to know what it means. That’s why we knock all of our heads together and pull on our individual strengths to come up with a logo that not sticks out like a sore thumb in the best way possible. 

Promotional Material

From brochures to business cards, branded envelopes, invoice templates, flyers and everything in between, you’re almost always going to need some form of promotional material to market your business. Having your logo stamped on paperwork might seem a little insignificant, but trust us, it doesn’t go unnoticed. The more people see your brand, the more they identify it and the more they begin to build trust with it. We do all types of design for promotional material and will have you armed with everything you need to market your business.

 

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Success: Nailing Your Marketing Strategy

marketing analytics

When it comes to marketing, the only place to start is with a marketing strategy. Just like anything else, having a plan is the only way to know what you need to do to get where you’re going. Running a business is all about having your ducks in a row, which is why it is so important to lay out your goals, establish your target market, figure out the best way to communicate with them and then put that into action. A marketing strategy also acts as a reminder for those times when you feel like you’ve lost your sense of direction in terms of how you want to market your business, as well as the outcomes you’re hoping to achieve.

Quantitative and Qualitative Research

Putting your marketing strategy together involves carrying out both quantitative research and analysis — numerical measurements of your audience, competitor analysis and what your insights from your existing marketing attempts tell you — and qualitative research and analysis — data obtained through open-ended and conversational communication — to determine where your business sits in the market and how to grow your business effectively.

Communication Strategy

Having a communications strategy is also a big part of this process. Content creation and content marketing are something we hear over and over again, and for good reason. In order to reach your audience and convince them to invest in what you have to offer, you need to be able to understand your target audience, what their pain points are, and how your business can solve their problem. Once you’ve got that sorted, we help you to make use of the content platforms available to you and come up with a plan around what you’re going to post, how often and where.

The Seed Pack

Whether you want marketing for start ups or a total brand refresh, there are a few key steps you need to carry out in order to raise brand awareness and get people to see you as a legitimate business worth investing their time in. To help you do just that, we’ve put together The Seed Pack — an all-encompassing marketing boost to get you up on your feet and hitting the ground running.

The Elm team will work with you to develop your vision and create a logo that highlights exactly who you are as a business and what you’re all about. In addition to this, we’ll build a single-page website that reflects your brand and acts as a launching pad that’ll grow as you do. The pack also includes setting up your Google My Business, as well as Facebook and Instagram accounts to increase your visibility, educate customers on the problem you can solve for them, and encourage them to want to find out more. And to really get you cooking with gas, we’ve included our ebook to help you “Grow Your Business From the Ground Up”. You’ll learn how to build a brand, communicate your message and gain an audience that wants a slice of what you have to offer.

Are you ready for us to lend a hand? Contact us here.

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Copywriting

Copywriting: Connect With Your Audience Through Words

ROI

The art of writing is a bit of a niggly one. If we could describe it simply, you’re either really good at it or it’s just not your thing. That’s not to say you don’t know what you want to communicate, it just means it’s a little harder for people who are more hands-on or technical to put their ideas down on paper. In marketing, copywriting is one of the best tools to have when it comes to gaining interest in your product or service from your target audience, keeping them there, and then convincing them that investing in what you have to offer is worthwhile. Whether you’re a start up business or a seasoned entrepreneur, if you don’t have the right messaging in your marketing, your voice is going to fall on deaf ears. 

This is tricky, because so much of business marketing relies on good copy. From the information you write on your website landing page to your social media posts, blogs, email newsletters, brochures and so on, writing is one of those things you’ve just gotta get right. Fortunately, marketing agencies like us exist for that exact reason. We get that running a business is a huge amount of work (trust us, we’ve been there), and finding the time to either teach yourself how to write for marketing or even just conjure something up when it’s needed, is often at the bottom of your list of priorities.

The good news is, we’re here to help. There is no doubt in our minds that you are good at what you do. Whether you’re a clothing designer, an accountant or an all-round handyman, if you’re a business owner, you’re going to know your stuff. We want you to focus on that, so we can focus on how to help you grow your business and get that return on your investment from your marketing efforts.

If you need an ad campaign written, a personal profile for a magazine feature, or a story about your journey as a business, we can do all the writing for you. Our process might involve re-doing something you’ve written and making it more enticing and SEO friendly, or it could be that we start from scratch by talking to you about what it is you’re wanting to say and communicating that for you. Whatever you want written in order to increase your brand awareness and convert that to sales, leave it with us.

Articles & Blogs

There’s no doubt about it, articles and blogs are not only a great way to give your customers a more in-depth look inside your brand, but they’re also a game changer for SEO. When you have the right keywords scattered throughout your website, you’re going to gain way more traction on your products and services because it drives traffic right there. Tell us what you want to write about, and we’ll do the rest for you.

Social Media

Posting consistently on your social media platforms is one of the best methods to get your target audience to turn their attention to you, engage with what you have to say, and give you a bit of control over the algorithm. Knowing how to write social media copy and how to carry out those marketing techniques is a bit of a fine art, and it’s something we’re more than happy to help you with.

Websites

Having a website and something for customers to Google search is a super important one. If your website doesn’t have the right keywords on it, the copy isn’t informative and it doesn’t show your uniqueness as a brand, it’s not going to be effective. We help to boost your website’s SEO and appeal through writing team bios, eye-catching landing page copy and can work with you to tell your story in the most impactful way.

Advertising

Whether it’s an ad campaign, an event poster or a brochure, your advertising needs to make a statement. A huge part of that is the messaging that’s on those marketing materials. We work with you to come up with the best way to communicate your story through words, so you can promote your business on every piece of collateral you have. 

Are you ready for us to lend a hand? Contact us here.

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Marketing Strategy

Marketing: A Little Bit of Everything You Need to Know

Copywriting

Are you a start up? Maybe you’ve got a business you’ve had for 20 years that’s in desperate need of a rebrand to adjust to the digital age. Either way, marketing has become something you quite simply just can’t go without. Unfortunately, gone are the days of being able to have an ultra-successful storefront on a town street with very minimal competition. 

With the evolution of the internet, marketing has become a lot less focused on face-to-face interaction, and a lot more about how we can connect with people across a range of different time zones and landscapes. Because of this, we’ve had to adapt. Which can be a big adjustment for many. Even if you know your way around the worldwide web, marketing can feel like a whole other ball game. 

From social media to functional websites, marketing campaigns and all-round advertising, the list of things you need to be all over as a business seems to go on forever. That’s why we’re here. As a full-service marketing agency, we can either teach you how to make the most out of your business marketing, or take the pressure off entirely and do it all for you. 

Are you ready to take that step and start growing your business? 

Marketing Training

Not sure how to use social media? It could be that you’ve had a business account for a while but you don’t know how to use it to the best of its ability when it comes to marketing. We can book a session in for you or your team to spend time with us learning all about the ins and outs of how to promote your business, increase engagement and gain followers and likes. The whole point of this is to build familiarity and trust with your brand, reach your target audience better and convince them that they want what you’ve got to offer.

Copywriting

We weren’t all made to be an Ernest Hemingway. And that’s okay! Writing copy for marketing is completely different to writing an email, there’s a whole lot more to it. Your writing needs to peak curiosity, hook your audience, and then get them to purchase your product or service. Whether it’s website copy, social media posts, blogs or staff profiles, we work with you to make the most out of your marketing through words. 

Graphic Design

These days, people have a lot less patience when it comes to reading. While this is not always the case, whoever said a picture speaks a thousand words wasn’t wrong. Graphic design and visuals play such a huge role in marketing and you need a skilled designer to be able to tell your business’s story through art. The good news is, we’ve got a pretty amazing one on board. Whether it’s a logo, event poster, advertisement or website content, we do it all.  

Market Research

Before we even get started on marketing your business, we need to know everything there is to know about it, and your competition. We take our years of experience with marketing research and use it to analyse your brand and how it is positioned in the market. Once we have the full picture, we’ll come up with a plan for what our immediate steps are, as well as how we help you get to where you want to be in the future.

Marketing Strategy

Every business needs a well-thought-out marketing strategy. After all, nobody gets anywhere great without having a plan. We’ll work with you to come up with a solid framework for your brand, map out your business goals, decide which channels are going to be most effective for your marketing, and everything in between. Your marketing strategy will act as a bible for all things your business. When you feel yourself getting off track or stuck, you can refer back to it whenever you need a reset.

Implementation

This is where we put our marketing strategy into action. The implementation phase is all about taking everything you’ve learnt about marketing your business and starting to make it happen. This could be anything from content creation and social scheduling to running some Google ads, publishing some SEO friendly blogs on your website or setting up a page likes campaign. Now, this might all sound very foreign to you at this stage, but that’s exactly why we’re here — to guide you through it so you can see it through.

Read enough? Contact us here. 

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design

Our Services: Give Your Design a Real Boost

logo design

Whether you’re an entirely new business that needs to make a strong statement with your branding and design or an existing business wanting a little freshen-up, rest assured, you’ve come to the right place. At Elm, we’re all about helping your business grow. Our slogan says it, so we sort of have to be. Our team has a whole host of groovy talents, but when it comes to design, we reckon we’re not too shabby at it.  

 

One of the first of many steps to establishing yourself as a business or re-claiming your place in the market is to have branding that sticks in people’s minds as much as a painfully tacky radio jingle. When people look at your business branding, they’re not just seeing the lines, the images, the colours and the curvature of the letter or icons — they want to know what it all means. That’s why we knock all of our heads together and pull on our individual strengths to come up with design work that not only sticks out like a sore thumb in the best way possible, but also tells a story about exactly who you are as a business.

 

We take the time to learn about your brand, the people behind it, its history and where you see it being projected in the future. It’s sort of like an interview, but with less sweat and nerves. We’ll walk and talk you through the whole process of designing your brand, step by step, to get to the guts of what it is you envisage for your business’s look, and work with you until you’re absolutely infatuated with it. Whether it’s a one-off job or you need an entire rebranding strategy, we’ve got you covered.

Logo Design

A logo is a symbol of everything and anything your business represents. When customers and potential customers see your logo printed on vehicle signage, on your building front or on any of your marketing materials, it needs to grab attention. It’s much like making a first impression when you meet someone, but the design does all the work for you. Some of the other things your logo must achieve include being memorable, standing out from your competition and fostering brand loyalty — all of which we will help to make a reality for you.

Marketing Materials

When you start your business or give it a new look, you’re going to need a whole host of marketing collateral with your brand design displayed consistently throughout it. From envelopes to notepads, brochures, business cards and letterheads, everything you send out to your customers needs to represent your business in a bold and easily recognisable way. That’s where we come in! 

Social Media

Content marketing and how that integrates with social media is a big one when it comes to connecting with and reaching out to your audience. Design for social media is one of the most handy tools for increasing engagement and making your posts more appealing to your target market. We can do this by creating social tiles, banners, events posters — the list goes on.

 

And if you’re reading this and feel like we haven’t covered an element of design that you’re looking for, just ask! We can pretty much do it all.

 

Are you ready for us to lend a hand? Contact us here.

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Discord: It might not be “just another marketing platform”

If you’ve found yourself sifting through various media channels trying to find the right one for marketing your business — you won’t be the first or the last. While social media is such an incomparable tool when it comes to getting your brand out there and communicating your message, it can also be an incredibly overwhelming space to be in. Especially if you’re a little newer to the digital sphere. It’s pretty easy to get lost when it feels like there is a new platform popping up daily and its features are constantly changing. So while we know the information we’re about to share with you might cause you to do a bit of an eye-roll, trust us, it’s worth having a look into.

Discord — you may have never heard of it, know about it but think of it as a whole other world for tech whizzes, or it’s piqued your interest but you just don’t get it. Bare with us, but we think it does have a fair amount of potential to replace Facebook private groups as a way to connect and communicate with your audience. Let’s start with the basics.

what is it?

Since this platform hit the market, it took off. One of the fastest-growing social networks yet, it’s basically a hive of chat forums where people from all over the world can share and discuss a particular topic. From fashion to sport, business and private conversations between family and friends, if you’re interested in talking about something, you can do it on Discord. Because of its wide reach and the sole purpose of it being a place where people can be a part of a chat room, it offers huge opportunities for businesses to build communities and integrate with their audience.

How to use it?

Because no one really controls Discord, it can open spaces up to some pretty meaningful interaction, as well as some not-so-desirable things. The idea that it is a place for democracy to operate means that businesses can interact with their audience more freely and without restrictions, but it does mean there’s a responsibility placed on the business to monitor and moderate what is said in the chat room (known as a discord server). At the same time, it also gives creators of the discord server a lot more power, like being able to see some details about where the messages are coming from, which definitely comes in handy if you ever have to report bad or inappropriate content. 

You can also set rules for your discord server, which users must agree to abide by if they want to be a part of the conversation. If you’ve got multiple people in your business you want to moderate the discord server, you can give them different levels of access so you’re not having to do all the admin yourself. This also means you can determine what level of access everyone in the chat has, so for example, if they can add people to the chat or whether or not they’re allowed access to different categories within it. If you don’t want the pressure of moderating it 24/7, you can also automate messages in situations where maybe a new member joins or sends a question to the chat. The bottom line is, there are plenty of ways to control how your business’s discord server operates. 

Whether you’re an avid discord user or are just starting out, once you get your head around it, the benefits could be a real gamechanger for your business. If you’re still feeling a little lost about what it all could mean for you, do some of your own research and take your time at making sense of it. This resource is a really great one to get you started https://bit.ly/3JQXDKB.

 

Are you ready for us to lend a hand? Contact us here.

 

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Putting Our Plan Into Action

marketing

So you’ve got your marketing strategy in place, a clearer vision of how exactly you’re going to take your business to the next level, and it’s time to start setting the wheels in motion and making some moves. First things first, you’re going to need to decide what platforms you’re going to use to market your business. Whether it’s Facebook, Twitter, Instagram or LinkedIn, there has to be a reason behind why you’ve chosen to market this way. 

This decision is mainly going to be based on who your target audience is, so for example, if they’re part of the millennial generation that are tech-savvy and social media focused, Instagram would make the most sense for getting your brand out to that particular audience. The same goes for if you are trying to reach a more corporate audience — LinkedIn would likely be the most suitable option in this case. You can take advantage of multiple platforms, as long as they are actually going to help you get heard by the right people.

Content

Once you’ve got that sorted, the next step would be to consider what type of content you’re going to post, as well as how frequently you need to do it in order for the messages to be effective. One of the main things we’ve learned from working with our clients is how important it is to showcase the people behind the business. Posting a stock image or a picture of a sunset is great every now and then if it’s relevant, or you find yourself getting a little desperate for time, but the real magic happens when you tell it exactly how it is. Images of staff out in the field, short videos of the process of making your product or offering your service almost always get a whole lot more engagement than a basic image that doesn’t really tell a story at all.

When do I post?

Then it comes down to how regularly you share content. If you’re just starting out or you’re not getting much engagement on your posts, maybe because of the time of year it is, there’s no point in overdoing it. What we’ve seen is that when you post too much, you can actually put people off. Having the same businesses showing up on a person’s timeline constantly can get a little annoying, and the last thing you want is for people to get tired of seeing your stuff. Start out with 1 to 2 posts a week, and then slowly build up from there to every second day or every day, mainly when your engagement begins to increase or it feels necessary.

Content marketing can take a lot of time and patience when there’s so much to do and you’re also trying to focus on managing the day-to-day tasks that come with running a business. To make sure you get results from your marketing, it is vital to have a strategy that outlines who has what job, a set of guidelines for what that involves, deadlines, and a checklist so that you can keep you and your team accountable — and then stick to it. There’s no doubt about it, to see the success of your marketing you need to have a certain amount of commitment to making it work, so following that plan is going to be crucial to getting the outcomes you want from it.

Communication

Last but not least, communication really is the key to making your marketing work for you. Not just with your team but with your audience and the people who make your business what it is. If you’re still struggling to wrap your head around it all, don’t panic. We get it, it’s a lot to take in. So if you’re needing a bit of a helping hand, you know where to find us.

Are you ready for us to lend a hand? Contact us here.

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marketing

Introducing Elm Marketing

We’re not gonna lie, we’re just a teeny tiny little bit seriously excited to be publishing our first blog on our new and improved website. It’s finally here, and we think it looks pretty darn cool if we do say so ourselves. But more importantly, we’re even more stoked to finally be able to share it with our favourite people — our clients!

While our old website did the job, a whole lot has happened for us at Elm in the past year and a bit, so naturally, being who we are as people (some would say crazy, we say ambitiously creative), we scrapped our website and built something entirely different. Because just like our clients, our business is growing, and considering that’s our whole motto, we’re going to take that as a win.

Grow your business

Whether you’ve been with us since the beginning or have come across our website thanks to our tactical marketing (cheeky plug), we want to start by saying welcome — things look a little different around here either way. When Elm was first launched by our founder Emma Lindsay, the vision was to be a tailor-made marketing agency for growing and emerging businesses. You might be wondering why we chose to make this our target audience, and the simple answer is that no other marketing company in Southland like this existed. 

There are so many innovative businesses in our region that just need a wee leg up, and we wanted to be the people to do just that. Basically, we’re here for the little guy, as well as the not-so-little guy that’s looking to grow their business but is stumped when it comes to how.

Since we emerged, we’ve built a steady flow of clients who we are super lucky to consider our friends, have celebrated our first birthday, added members to our killer team, and have done it all through a bunch of global pandemic lockdowns. It’s been a lot, but crickey have we enjoyed the ride so far.

Boost your marketing

With the inevitable uncertainty of how things will pan out while good old Covid-19 is still lurking around, we’ve chosen to just keep trucking along and doing what we do best — putting your business at front and centre stage. We want to share our expertise in research and marketing strategies with you, come up with a plan, and then implement it for long-term sustainability. Then, instead of locking you into something you can’t manage, we’d rather equip you with the tools to do what you can yourself and if you still need us, we’ll be more than happy to manage the rest.

So whether you’re looking for a total rebrand, a basic website revamp, your social media accounts managed, or want to really boost your business through all the advertising tools the digital age has to offer, let us be your go-to.

If we’ve made your ears prop up even just a little, drop us a line, a direct message, or even just pop in — you know, the “old fashioned’’ way — and we’ll sit down over coffee for half an hour or so to chat about what we can do for you.

We can’t wait to hear from you.

 

Are you ready for us to lend a hand? Contact us here.

 

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